MadCasino Casino and Sportsbook Guide

Each row below comes from the casino's own pages or the Anjouan register, checked on 29 October 2026.

What Sets MadCasino Apart

Most casinos attach one welcome bonus to the first deposit. MadCasino spreads its slots package over five deposits and gives each step its own wagering figure, so the 777% headline is really the sum of 200%, 150%, 150%, 100% and 177%. The €7,500 total is likewise the sum of five separate caps. The package suits players who plan several deposits; one large top-up only unlocks the first step.

The second difference is the choice screen. At sign-up you can take the slots package, the sports package (250% up to €3,500 over three deposits) or decline both. Under the terms, deposit and bonus money sit in a bonus balance until wagering is complete, so a player who wants to withdraw quickly is better off without a bonus.

The site uses a Wild West theme with a sheriff mascot, a wooden-sign welcome banner and seasonal slot collections such as Oktoberfest Fortune and Haunted Spins. The lobby itself draws on Play'n GO, Microgaming, Hacksaw, IGT, Novomatic and other studios, plus live tables from Vivo, XPG, 7Mojos and Iconic21.

MadCasino holds an offshore licence, not a local one. The operator, Softon Ltd, appears in the register of the Anjouan gaming authority (Union of Comoros) with B2C licence ALSI-202409012-FI1, issued on 7 September 2024 and valid until 6 September 2027. The register links the licence to madcasino.io; the numbered mirror madcasino6.io uses the same brand and terms but is not listed separately.

An offshore licence lets the company operate under Anjouan rules. It does not make the site licensed in your country. Many countries run their own licensing systems and treat foreign casinos differently: some only block payments or websites, others also fine players. Before you register, check how your country handles foreign-licensed gambling sites.

The minimum age is 18, or higher where local law sets a higher limit. MadCasino checks identity and age through KYC, and accounts opened with false data can be closed. Taxes on gambling winnings depend on where you live, and the casino's terms make players responsible for declaring and paying any tax that applies to them.

The terms also forbid VPNs and proxies that hide your real location. If the operator decides a player broke this rule, it can block the account and hold the balance, so never try to bypass a country restriction.

Country Restrictions

Section 3.1.2 of the MadCasino terms bars residents of, and visitors from, the following countries: the USA, the Netherlands, France, the United Kingdom, Australia, Cyprus, Spain, Austria, Comoros, Germany and Sweden. The same clause covers the Dutch Caribbean (Aruba, Bonaire, Saba, Statia, St Martin and Curaçao), FATF-blacklisted and sanctioned countries, and any jurisdiction blacklisted by Curaçao or the Anjouan authority. The operator may also refuse players from other countries at its own discretion. The lists in the terms and the KYC policy differ slightly, so a country missing from one list is not proof that it is accepted. Identity documents and proof of address from a restricted country will fail verification.

This section is informational and does not replace legal advice. Players should check current local rules before gambling online.

Registration takes two short forms. The terms ask for your mobile number, email, username and password plus other details from the form, and you must use your real legal name. Changing it later is only possible through support.

1. Open the site. Go to madcasino6.io in Chrome, Safari or another current browser and press Sign up.
2. Pick an offer. Choose the slots package, the sports package or "I don't want a bonus". You can also claim steps later in Promotions.
3. Enter account details. Add email and password, select your country and account currency.
4. Confirm your age. Tick that you are over 18 and accept the terms and privacy policy; marketing consent is optional.
5. Add personal data. Fill in first and last name, phone, postal code and date of birth exactly as in your ID.
6. Verify before cashing out. KYC is required for any withdrawal: photo ID, a selfie with the same ID and a recent bank statement or utility bill.

To log in, use Log in at the top right and enter the email and password from registration. Only one account per person is allowed; duplicate accounts can be closed together with their winnings.

Troubleshooting Login Issues

If the password is rejected, use Forgot password? on the login form and follow the reset link sent to your email. Check the spam folder if the message does not arrive within a few minutes.

On Android, a page that loads endlessly is often fixed by clearing Chrome's cache and site data, then reopening the site. On iPhone, turn off content blockers for the site in Safari settings or try Chrome. On Windows, an outdated browser or an aggressive security extension can break the login window — update the browser or open a private window.

Do not switch on a VPN to get around a block: the terms prohibit it and the account can be frozen. If none of this helps, contact live chat or write to support@madcasino.io from your registered email and describe the device, browser and error message.

No official iOS or Android app was confirmed during this check. MadCasino's own About page says all games run in browser mode without downloads, and the FAQ confirms the site works on smartphones and tablets. We did not test the mobile layout ourselves. Do not download APK files or mirror apps unless they are confirmed by the official casino.

According to the archived home page, the phone menu moves into a bottom bar with Casino, Live, Join, Search and Promo shortcuts, so the welcome packages are one tap away. To get app-like access, open the site in your browser and use "Add to Home Screen". This creates a shortcut, not an installed app, and it updates automatically.

The Promotions page groups every offer into four packages: two welcome packages and two weekly ones. Each package opens into separate steps with their own match, cap and wagering. You activate a step with Claim; no promo code is shown on any card.

Slots Welcome Package — First to Fifth Deposit

The slots package covers five deposits. The first step gives 200% up to €500 with 10x wagering, the second and third give 150% up to €1,000 and €2,000 with 5x, the fourth gives 100% up to €3,000 with 10x, and the fifth gives 177% up to €1,000 with 10x. Each step is claimed separately in Promotions before the matching deposit. The offer cards do not show a minimum deposit, a claim window or whether wagering applies to the bonus alone or to deposit plus bonus, so read the bonus terms shown when you claim. With an active bonus your stake is capped at €10 per bet, buying bonus features is forbidden, and winnings that can be converted to cash are limited to 25 times the bonus. Only eligible slots count; the terms exclude a long list of titles plus every live casino game.

Sports Welcome Package

Players who prefer betting can take the sports package instead: 100% up to €500 on the first deposit, 50% up to €1,000 on the second and 100% up to €2,000 on the third, each with 5x wagering. The sports bonus can be used only in the sportsbook, not on slots or live tables. Each single bet placed with bonus money must have decimal odds of at least 1.80; the terms treat lower odds as a breach that can lead to confiscation of the related winnings, not just as a bet that does not count. The conversion cap for sports bonuses is 10 times the bonus, and the €10 maximum bet applies here as well. Accumulator rules, Cash Out and void-bet handling are not explained on the offer cards, so check the sportsbook rules before you build combinations with bonus funds.

Weekly Slots and Sports Reloads

After the welcome stage, the weekly slots package adds four reloads worth 550% up to €7,500 in total: Wednesday 100% up to €1,000 (20x), Friday 200% up to €1,000 (25x), Saturday 150% up to €2,000 (25x) and Sunday 100% up to €3,500 (25x). Sports bettors get a Tuesday Sports Boost of 100% up to €500 and a Friday Sports Reload of 100% up to €1,000, both with 7x wagering. Wagering on the weekly slots reloads is clearly higher than on the welcome steps, so a smaller reload with 20x can be easier to finish than a large Sunday one with 25x. Only one bonus can be active at a time, which means you need to complete or cancel one reload before claiming the next. The home page also shows 20% cashback, but it is reserved for VIP customers.

Bonus Terms You Must Check

• Deposit and bonus go to the bonus balance; cancelling before your first bet returns the deposit to your cash balance.
• Maximum bet with an active bonus: €10. Bigger bets void the related winnings.
• Conversion caps: 25x for deposit bonuses, 10x for sports bonuses.
• No bonus buys or feature purchases while a bonus is active.
• Excluded games include Immortal Romance, Aviator, Plinko, Mines and Chicken Road, plus all live casino games.

The only VIP benefit MadCasino shows publicly is a 20% cashback banner on the home page, marked "Cashback only valid for VIP-customers". The casino mentions a VIP programme, but level names and reward mechanics were not fully disclosed at the time of checking. There is no public table of tiers, points or turnover thresholds, and the site does not say whether the programme is invitation-only or automatic.

The cashback terms are also missing from the public pages: we could not confirm how the 20% is calculated (net losses or gross stakes), how often it is paid, whether it has a cap, or whether it comes as cash or as a bonus with wagering. Personal account managers, VIP withdrawal limits and birthday gifts are not mentioned anywhere on madcasino6.io either, so we do not list them.

A regular player should not count on cashback when planning a budget. If VIP status matters to you, ask live chat how status is assigned, how the 20% cashback is calculated, and whether VIP players get higher withdrawal limits than the standard €1,000 per day and €10,000 per month. Ask for the answer by email so you have it in writing.

No active tournaments were visible during the latest check. The home page, the main menu and all four Promotions packages list welcome and reload bonuses only, with no named leaderboard, prize pool or schedule. Game providers sometimes run their own in-game prize drops, but none were displayed in the MadCasino lobby. We will update this section if leaderboard campaigns appear.

If tournaments matter to you, check two places after logging in: the Promotions page, where new packages appear first, and the game window of slots from providers that run their own network promotions. Before joining any future event, look for the prize pool, the qualifying games, the minimum bet and whether prizes carry wagering.

The casino lobby opens with classic and modern slots from established studios. The "Popular slots" row on the home page mixes Book of Dead, 9 Masks of Fire, Cleopatra and Wanted Dead or a Wild, and the full lobby can be filtered by provider. MadCasino does not publish a total game count, so we do not quote one. RTP, minimum and maximum stakes and volatility are not shown in the lobby, and we did not open individual games, so the table marks them as not disclosed. Several popular titles are on the excluded list for bonus wagering — check it before playing them with bonus money.

Themed collections help with browsing: One-Cent Wonders gathers low-stake slots, Greek Mythology and Cosmic Reels group titles by theme, and In-game bonuses lists slots with built-in bonus rounds. More detail on providers and categories is on our games and sportsbook page.

Is there blackjack? Yes, mainly as live tables: Bar Blackjack 3 (Winfinity Live), Gravity Blackjack (Iconic21) and Las Vegas Blackjack (Vivo) appear on the home page. The FAQ also lists RNG table games and video poker.

Which roulette versions can I play? The live row shows Galaxy Auto Roulette (XPG), 500x Cyber Auto Roulette, Turkish Roulette and 777x Galaxy Roulette (7Mojos Live) and Oracle Twister Roulette (Vivo).

Are crash games available? A separate Crash games collection is featured on the home page. Aviator and Chicken Road are among the games excluded from bonus wagering.

Do table games count towards bonus wagering? No. Bets on roulette, sic bo, baccarat, live games and video poker do not count, so play them with your cash balance.

Live dealer games come from mid-sized studios rather than the biggest names: Winfinity Live, Iconic21, XPG, 7Mojos Live and Vivo are shown on the home page. Evolution and Pragmatic Live tables were not seen. Table limits are not published in the lobby, so the table below marks them as not disclosed. We did not test the tables on desktop or mobile. Remember that live casino bets do not count towards casino bonus wagering — a live bonus, if offered, can only be used on live games.

The Sports section covers soccer, tennis, basketball, table tennis, cybersport, volleyball, MMA, ice hockey, baseball and cricket. A separate Predictions section links to prediction markets, where you trade on the outcome of events rather than placing a classic bet. The sportsbook loads inside an embedded widget, and its markets, Cash Out or bet builder features could not be confirmed from the public pages; the sportsbook rules are published as a PDF on the site. Bets placed with a sports bonus need odds of 1.80 or higher.

The home page shows Visa, Mastercard, Apple Pay and Bitcoin, and the footer adds American Express, Giropay, Sofort and crypto. The FAQ also mentions e-wallets and bank transfers. The exact cashier depends on your country and account currency, and we could not see it without an account, so the table lists methods as displayed, with limits from the terms.

Deposit Options

According to the FAQ, the minimum deposit depends on the method and is shown on the Deposit page, so there is no single figure for all players. Most deposits are credited instantly or within a few minutes. MadCasino does not charge deposit fees, although your bank, card issuer or crypto network may. You must pay from accounts in your own name; business accounts and third-party cards are not allowed, and a deposit made with a prohibited method can be voided together with its winnings. For crypto, always copy the wallet address shown at the time of deposit: the terms warn that old addresses may no longer be valid and funds sent to them may be lost. Remember that the deposit and any claimed bonus move to the bonus balance until wagering is complete.

Withdrawal Process and Times

The minimum withdrawal for bank transfer, e-wallets and crypto is €100. You can withdraw up to €1,000 per day and €10,000 per month, and only one pending request per method and one request per 24 hours are allowed. Requests are normally processed within three banking days; KYC checks, public holidays and payment-provider delays can extend this. Before cashing out, your total bets must at least equal your last deposit, and your first deposit must be wagered at least once. Bonus money and winnings from it can only be withdrawn after wagering is complete. Separately, daily winnings are capped at €100,000, which is a different rule from the €1,000 daily withdrawal limit.

KYC is compulsory for any withdrawal or once lifetime deposits exceed €2,000. Prepare a government photo ID valid for at least three more months, a selfie holding that same ID and a bank statement or utility bill issued within the last three months. Reviews usually take about 48 hours after the documents are submitted. Full details are on our payments page.

MadCasino's licence can be checked in a public register. The Anjouan gaming authority lists Softon Ltd with B2C licence ALSI-202409012-FI1, status Valid, issued 07.09.2024 and expiring 06.09.2027; madcasino.io is among the domains on that licence, alongside brands such as Betzter, Kingdom Casino, TenoBet and Wino. The terms state that Anjouan law governs them and the English text prevails. Some AML wording still refers to Curaçao bodies; these references come from the document's wording and do not mean a second licence.

The site uses an encrypted HTTPS connection, and the terms say two-factor authentication may be offered, but we did not confirm that it is active. KYC and AML checks use three levels of due diligence (simplified, standard and enhanced). Players must explain unusual activity when asked; failing to reply within 30 days can lead to account closure. Records are kept for five years. The footer claims that slots are RTP-certified and a fairness page describes RNG and cryptographic hashing, but no named testing lab or certificate was published.

Responsible Gambling Tools

The responsible gaming page lists deposit, betting, loss and session limits plus a transaction history. Deposit and betting limits can run for 24 hours up to one week; you can lower them at any time, but you cannot raise them until the period ends. A cool-down of 1 to 48 hours blocks deposits and play while leaving withdrawals open. Self-exclusion starts from one day and can be indefinite. You request it by email from your registered address to support@madcasino.io; a chat request alone is not processed. During self-exclusion you cannot log in or withdraw, so cash out your balance first. Reality-check reminders were not listed. Gambling is for adults over 18 only. Gamble only with money you can afford to lose, and if gambling stops being fun, use these tools or contact Gambling Therapy or Gamblers Anonymous. More help is on our responsible gambling page.

Live chat is the main channel. The Contact page says it is available Monday to Sunday, 24/7, and the home page promises human live support around the clock. This is the casino's own statement; we did not run a timed response test. For written requests use support@madcasino.io; complaints go to complaints@madcasino.io. There is no phone line.

The interface is available in English, Danish, German, Spanish, Finnish, French, Italian, Dutch, Norwegian, Polish, Portuguese and Swedish, but the casino does not state which languages the chat agents speak. The chat button sits in the sidebar on desktop; we did not test the mobile layout. Self-exclusion and other responsible gambling requests should be sent by email from your registered address, because chat requests alone are not processed for self-exclusion.

How to File a Complaint

Start in live chat: the dispute resolution policy aims to settle chat complaints within two weeks and promises a written update within eight weeks for complex cases. If that fails, email complaints@madcasino.io with your username, the date, the game or payment involved and screenshots. Email complaints can take up to 60 working days, with possible extensions. Deadlines matter: game-result disputes must be raised within seven days, other issues within one month, and further disputes within 365 days. No independent ADR provider is named in the policy, so keep copies of all correspondence.

The casino's own Trustpilot profile for madcasino.io currently shows "This profile has been removed", so there is no public score to quote. The comments below are typical player opinions about the published rules, not verified accounts: mostly positive, with recurring complaints about the €100 minimum withdrawal and the excluded-games list.

We scored MadCasino on six areas using only information visible on its own pages and in the licence register. The overall score of 4.1 out of 5 reflects strong bonus flexibility and game variety, held back by withdrawal limits and the offshore licence. Scores will change if the casino publishes VIP terms, raises withdrawal limits or adds a confirmed testing certificate.