About the MadCasino Guide
MadCasino Guide is an independent information site about the MadCasino online casino and sportsbook. We are not the operator, we do not accept deposits or bets, and we cannot open, verify or close accounts. Our job is to explain the casino's bonuses, payments, licence and rules using facts taken from the casino's own pages.
How We Check MadCasino Facts
- Primary sources first. Bonuses, limits and rules come from madcasino6.io: the home page, Promotions, terms and conditions, KYC, AML, responsible gaming, dispute resolution, refund and privacy policies.
- Licence check in the register. The Anjouan licence of Softon Ltd (ALSI-202409012-FI1) was verified in the public Anjouan licence register.
- Screenshots from the English version. Images on this site show the casino's English interface with EUR amounts.
- No guessing. When a detail is not published (RTP, table limits, VIP levels, minimum deposits per bonus step), we write "not disclosed" instead of estimating.
- Regular updates. Facts were last checked on 29 October 2026. Casinos change offers often, so always compare with the live site before depositing.
Editorial Team
The guide is written and maintained by Daniel Brooks, Senior iGaming Analyst, together with a small editorial team that follows casino terms, payment rules and responsible gambling standards across international markets. Ratings on this site use the evidence listed in each rating table and are not paid for by the casino.
Contact MadCasino
For anything related to your account, payments, bonuses or verification, contact the casino directly. We have no access to player accounts.
| Channel | Details | Use for |
|---|---|---|
| Live chat | On the casino site, 24/7 as stated by MadCasino | Quick questions, limits, technical problems |
| support@madcasino.io | Written requests, self-exclusion (from your registered address), refunds | |
| Complaints | complaints@madcasino.io | Formal complaints; replies can take up to 60 working days |
| Phone | Not available | — |
Affiliate Disclosure
Some links on this site lead to the casino and may be affiliate links. If you register through them, we may receive a commission from the operator at no extra cost to you. Commissions never change the facts we publish: limits, restrictions and weaknesses are shown as clearly as bonuses. We do not promote MadCasino to players from countries listed as restricted in its terms, and we never encourage the use of VPNs.
Our Responsible Gambling Commitment
This site is intended for adults aged 18 and over. Gambling involves the risk of losing money and should never be seen as a way to earn income. If you feel you are losing control, read our responsible gambling page, set limits in your casino account or contact a support organisation such as Gambling Therapy.